I submitted a question to Josh Shapiro's website and lemme tell you, they get shit done there. Plus, no phone calls involved, which is great for someone disabled like me. However this was before the gubernatorial election, so anyone reading this in the future should contact their current AG.

One time was related to unemployment (which involves DoR....right? I'm very tired ATM), the other was a different involving a shit landlord doing illegal stuff negatively affecting my family. Anyways, both times I got replies much faster than any other government dept I tried to reach, and they solved the problems too. I always recommend people to message him.