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From the Office of the Maine Attorney General at maine.gov: >Chapter 04: Consumer Goods And Maine Express And Implied Warranty Laws

>The Maine Implied Warranty is the little known law that protects Maine consumers from being sold seriously defective items. It can be an Unfair Trade Practice to refuse to honor the Maine Implied Warranty Law within four years of sale. The basic test for possible implied warranty violations is as follows:

>* The item is seriously defective,

• The consumer did not damage the item,
• The item is still within its useful life and is not simply worn out.

>Chapter 4: Consumer Goods and Maine Express and Implied Warranty Laws (PDF)

I just like to point out that standard 1yr warranties in the USA are such bullshit. Other places don’t let companies get away with that crap.

This is why LL Bean had to become more strict in its policies - shoppers develop unrealistic expectations. 3 years of service from a cheap $70 air fryer, which is just plastic, a fan, a printed circuit board, a heating element and a plug is pretty good. IMHO.

I don't visit any of those franchise places and instead support local establishments.

After learning of the harm both of these businesses have done, I no longer feel comfortable spending my money at their shops. Luckily I haven't lived near either for a few years now so it's not exactly difficult.

You get to think for yourself.

Products sold to residents of Maine have a 4 year implied warranty during which if they break or can't carry out their function you are entitled to a repair or replacement at either the manufacturer or sellers expense (your choice). This cannot be disclaimer away or denied (though they'll sure try it), sometimes you have to deal with their legal department because corporate assholes gonna asshole.

A company implicitly agrees to this by selling and shipping items inside Maine. Their own warranties cannot supercede this unless they are more comprehensive (which they never are). Often low level employees don't know this (which is reasonable sold obviously there are a load of different state laws) and you sometimes have to escalate.

I've used it before for a 3 year AC unit from home Depot, got a gift card for the whole amount since they didn't have any to replace it with in the winter.

Uhh.. have you ever talked to a farmer? I think one might starve if you can’t pick and choose your battles.

A supplier here in Maine told me that in the winter time they go to 100%. Starting April, 80%.

They almost always deny at first. Resend with additional detail, especially with the bit about the law supercedes any warranty/return policy they have.

Almost no one acknowledges the law on the first try.

kind of a bummer to hear. I assume not even affordable housing?

Whats a brief description of the Maine Implied Warranty Law?

As we type Those back trails are getting a housing development

Winter sucked in my area. I think about 8 inches was our biggest storm. Not one over a foot. I miss a true Maine winter. I remember when.... Insert a long rant about winters long since gone here*

I recently took my non charging ipad to the apple store. It was 13 months old. They wanted $800 to replace it. I mentioned the Maine law and it was fixed. Sometimes sellers know about the law, but they sure aren't going to mention it.

I was pretty annoyed, its an ipad pro and it was a lot of money for me.

And always remember Kevin Mannix's axiom: "April is a winter month".

You need to reach somebody else at the company. This frontline customer service rep has no idea what you’re talking about.

Sounds like you may have luck with the store, too.

Did you always unplug the airfryer after use?

Part of the law is you can deal with the manufacturer or seller. We had an issue with a Samsung washing machine and Best Buy kept referring us to the manufacturer who wasn’t giving adequate value. Once we mentioned the Maine Implied Warranty Law to the Best Buy manager it was quickly handled.

Deal with your local Big Lots if you can’t get the manufacturer to understand the law.

That isn't the argument. The argument is the product will last a reasonable amount of time, not the same amount of time as another product.

Maine law says that is at least four years in most cases (or at least provides protection for that long.) OP isn't wasting taxpayer resources - they are asking for something they are entitled to under Maine law.

Assuming you purchased it in Maine, if your new coffee maker breaks before four years have passed, you are also entitled to have the seller or manufacturer repair or replace it free of charge.

"... or the expected lifetime of the product.."

I just replaced a 40 year old coffee maker and have zero expectations that the replacement will not last nearly as long. Cuz they don't make things like they used to.

I wish the OP good luck but they are wasting taxpayer resources.

I’ve quoted the law numerous times and even submitted with the form and everything. Manufacturer isn’t playing ball, so checking with Big Lots. I’m guessing they’ll be more than likely to do it as they’ve got stores in Maine and should be spun up on Maine law.

It works just takes some convincing

At first I was going to say "3 years? never gonna happen!".

But yea, you might be right. I hope you win! It's silly things can't even last the basic 4 years anymore.