Recent comments in /f/CambridgeMA

jujubee516 t1_j5tt2bz wrote

LOL. There's always an excuse for each bad review.

Also saw this (edited from a 5 star to 1 star review): "...to the point of personally insulting customers and spam emailing their Violette subscriber list with matters completely unrelated to the Violette business (such as giving away their personal items and furniture)."

And from another response, apparently if you're from Western mass you can't possibly be a customer there?

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Master_Dogs t1_j5trvhf wrote

Some other gems:

  • buying 1 cookie does not make you a customer
  • accuses a negative reviewer of being an ex-employee or friend of an ex-employee
  • apparently her staff can't handle phone calls, so you should email/text their business. oh they don't answer phone calls either apparently LOL
  • someone drove an hour to pickup a cake a half hour early and the owner's response wasn't "so sorry, we should have made that right" - it was to defend their "10am saturday pickup NO EXCEPTIONS" policy. Wacky considering they love to talk about how much people drive to their store.

The arrogance they show in their responses is just... insane.

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Master_Dogs t1_j5tqtan wrote

Ignorance, or insanity. If you browse their Google Map review responses, they strike me as someone not mentally well. A reasonable business owner responds to 1 star reviews with "I'm so sorry you had a bad experience, let me make it right - email me at <first.last>@<business.name>.com. Next glutten free muffin is on me too". An insane business owner responds with the following (directly copied and pasted from a 1 star review response):

> Not a customer. Slander and violation of Google terms. Clearly one of the bike cabal threatening small businesses if they speak out about public parking removal.

Personally I love this gem about how buying a cookie doesn't make you a customer at her shop either:

> NOT A CUSTOMER. FAKE BIKER REVIEW.FAKE BIKER REVIEW. The city is trying to take out public parking from the commercial centers in Cambridge. Merchants are of course, fighting this, as without parking, no customers. No customers, you fold. Cyclist who LIVE in Cambridge agree that parking MUST remain. . Bike orgs, with members outside Cambridge are pushing this. IN A VERY FASCIST, Anti-democratic fashion, bikers are trying to CHILL DISSENT by the business community by writing these kinds of fake one start reviews, for anyone who speaks out, when they aren't customers. Since i've been saying this they buy 1 cookie to say they are customers. One cookie does not make you a customer. You all have zero understanding of how businesses operate or the economy for that matter. One day you will be ashamed if you are able to prevail in decimating commercial areas.

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zepporamone t1_j5tq2fg wrote

If only one of those responsibilities or obligations she had was to leash her obnoxious fucking dogs in Danehy Park. Instead, she walks around yelling into a phone and ignoring them while they make aggressive runs at leashed pups. I feel like I've really missed out on all those "smiles and comments with strangers" as she ignores everyone asking her to pay attention and leash her (ehhh, perfectly average lookin') dogs.

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Master_Dogs t1_j5tq2bq wrote

They could move their shop to the Burlington Mall. They'd get:

  • ample free parking
  • 0 bike lanes
  • all the walking they could want around an indoor shopping mall

They'd probably lose half their customers who don't own a car and another chunk who do but won't drive to Burlington to listen to bike cabal rants, but hey, they could live out their dream of walking a bunch.

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Master_Dogs t1_j5tpnnr wrote

And bus lanes. The bitching and moaning about parking in North Cambridge got those bus lanes turned into rush hour lanes and off hours they're parking and loading zones. The 77 bus could allow this business owner to live north of Cambridge, easily commute to her shop and walk around and catch the bus when they need to get somewhere faster than walking.

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blackdynomitesnewbag t1_j5tlzth wrote

That’s one of the most entitled things I’ve read here. My god. “I’m late all the time cause I can’t stop walking." Leave sooner? Her store is in Porter. It’s got a T stop and two bus routes. Take one of those? Also, it takes me longer to drive to work than walk if I also have to park.

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